Coming in for an appointment?

If it is your first time at Smartax, please fill out our New Client Form (just one for a couple) and remember to bring a copy of your last year’s tax return with you to your appointment.

For all clients completing a tax return with us, please fill out this checklist (one for each person) and bring it to your appointment.



Q. What hours are you open?

A. We are open Monday to Friday: 7:30am – 5pm.

Q. Do you do same day tax refunds?

A. No – we cannot do same day refunds.

Q. How much will it cost to have my Income Tax Return done?

A. That depends on how much work there is to be done before it can be lodged. For simple tax returns, an individual starts at $125, and a couple starts at $240 (including GST).

Q. How can I pay?

A. You can pay by credit card (Visa/Mastercard/AMEX), EFTPOS & cash.

Q. How long will it take to get my tax done?

A. For a simple Income Tax Return around 15-20 minutes.

Q. How do I apply for a Tax File Number?

A. Please go to this website for information on how to apply: Tax File Number Essentials (ATO)

Q. How do I know if I need to lodge a Tax Return?

A. If you are unsure go to this website and follow the instructions to find out: Tax Tools: Do I need to Lodge a Tax Return? (ATO)